Privacy Policy

1. Information We Collect

We may collect personal information that you voluntarily provide, including:

• Name, email address, and phone number
• Information submitted through contact forms, discovery call, or booking systems
• Personal insights shared during coaching sessions

We may also automatically collect limited non-identifiable data such as IP address, browser type, and website usage through cookies or analytics tools.

Legal Basis for Processing (GDPR)

If you are located in the European Economic Area (EEA), we process your personal data under the following legal bases:

• Your consent (e.g., when you fill out forms or subscribe)
• Performance of a contract (e.g., providing coaching services)
• Legitimate interests (e.g., improving services and communication)

3. How We Use Your Information

We use your information to:

• Schedule and deliver coaching services
• Communicate regarding appointments and inquiries
• Provide resources, updates, or relevant content (you may opt out at any time)
• Improve website functionality and user experience

4. Confidentiality and Coaching Relationship

As an ICF-certified life coach, confidentiality is a core value. Information shared during coaching sessions is kept private and will not be disclosed without your consent, except:

• Where required by law
• Where there is a risk of harm to yourself or others

5. Sharing of Information

We do not sell your personal information. We may share your data with trusted third parties only as necessary to operate our services, including:

• Scheduling platforms (e.g., Picktime)
• Email and communication providers
• Calendar integrations (e.g., Google Calendar)

These providers process data according to their own privacy policies.

6. Cookies and Tracking Technologies

This website may use cookies or similar technologies to:

• Enhance user experience
• Analyze website traffic

You may control cookie preferences through your browser settings.

7. Data Retention

We retain personal information only as long as necessary to:

• Fulfill the purposes outlined in this policy
• Comply with legal obligations
• Resolve disputes and enforce agreements

8. Your Rights (GDPR & U.S.)

Depending on your location, you may have the right to:

• Access the personal data we hold about you
• Request correction or deletion of your data
• Withdraw consent at any time
• Object to or restrict processing
• Request data portability

California residents may also have rights under the California Consumer Privacy Act (CCPA), including the right to request disclosure of data collected and request deletion.

To exercise your rights, please contact us using the information below.

9. Data Security

We implement reasonable administrative, technical, and organizational safeguards to protect your personal information. However, no method of transmission over the Internet is 100% secure.

10. International Data Transfers

If you access this website from outside the United States, your information may be transferred to and processed in the United States. By using this website, you consent to such transfer.

11. Third-Party Links

This website may contain links to third-party websites. We are not responsible for the privacy practices of those sites.

12. Children’s Privacy

This website and services are not intended for individuals under the age of 18. We do not knowingly collect personal data from children.

13. Updates to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date.

14. Contact Information

If you have any questions or wish to exercise your rights, please contact:

Ruba Saman Coaching Email: rubasaman@gmail.com
Website: rubasamancoaching.com