Privacy Policy

1. Who this policy applies to

This policy applies to information submitted through this website, scheduling links, inquiry forms, direct email, and other coaching-related communications connected to Ruba AlSaman's services, including discovery calls, one-to-one coaching, group coaching, workshops, and retreat or event inquiries.

2. Information that may be collected

Depending on how you interact with the site or services, the following types of information may be collected:

• Your name, email address, phone number, or other contact details you choose to provide.
• Information you submit when booking a discovery call, requesting a session, completing an intake or contact form, or sending an email.
• Scheduling information related to appointments or availability.
• Basic technical information such as browser type, device information, IP address, or site usage information that may be collected automatically by hosting, analytics, scheduling, or form providers.

3. How information may be used

Information may be used to respond to inquiries, schedule and manage coaching sessions, communicate about services, provide requested support, improve the website experience, maintain records related to client services, and protect the safety, security, and integrity of the business and its visitors.

4. Coaching confidentiality

Ruba offers professional coaching, not therapy, medical care, legal services, or crisis services. Coaching conversations are intended to be handled with care and confidentiality consistent with professional coaching ethics. Confidential information may be disclosed when disclosure is required by law, necessary to respond to a safety concern, or otherwise authorized by the client.

5. Third-party tools and providers

This website and business may rely on third-party tools such as website hosting providers, Google Forms, Google Calendar appointment scheduling, embedded video or media providers, email services, or other business tools. Those providers may collect, store, or process information according to their own terms and privacy practices. Ruba AlSaman is not responsible for the separate privacy practices of third-party platforms.

6. Cookies, analytics, and technical data

The site or connected services may use cookies, logs, or similar technologies to remember preferences, support functionality, measure traffic, diagnose technical issues, and improve performance. You can usually control cookies through your browser settings, though disabling them may affect how some features work.

7. How information is protected

Reasonable administrative, technical, and organizational safeguards are used to help protect personal information. No method of internet transmission or electronic storage is completely secure, so absolute security cannot be guaranteed.

8. Data retention

Information is kept only for as long as reasonably necessary for communication, scheduling, recordkeeping, legal compliance, dispute resolution, or legitimate business purposes, unless a longer retention period is required or permitted by law.

9. Your choices

You may request to update or delete certain personal information, subject to legal, ethical, or operational recordkeeping needs. You may also opt out of non-essential communications by following the instructions in those messages or by contacting Ruba directly.

10. Children's privacy

This website and coaching services are intended for adults or for individuals who are legally able to engage services with appropriate authorization. The site is not intended to knowingly collect personal information from children without appropriate consent.

11. Changes to this policy

This Privacy Policy may be updated from time to time. When updates are made, the revised version will be posted on this page with a new effective date.

12. Contact

If you have a question about this Privacy Policy or want to make a request related to your information, you may contact Ruba AlSaman through the contact methods provided on the website.